Frequently Asked Questions

Are you experiencing issues with your VELUX product? Maybe we already have the solution and you can quickly resolve it yourself. Find the answers to most commonly asked questions here.
Where can I purchase VELUX Windows & Accessories?
Where can I purchase VELUX Blinds?
Can I order blind fabric samples?
Where do I find the type and size of my window?
How to care for and maintain your VELUX roof window
Can I purchase a maintenance kit for my window?
Guarantee on VELUX roof windows and accessories
Where can I find an installer?
How do I fit VELUX blinds?
Why is there condensation on my window